JJK Brothers has the best and most seamless return & exchange policy so that our customers shop with ease.

• Customer can Return or Exchange Non-Sale items within 02 days of receiving their order. But keep in mind the time frame till when you will be eligible to return!
•  All items must be unworn, unused, and undamaged (unless the item was damaged upon receipt) Once we’ve received the item, we will inspect it and notify you that we have received the returned product.
• If you are returning an item for a refund we will refund the cost of the item only and not the original delivery cost.
• Refunds are not available for sale items. We offer an exchange on sale items. 
• Items will only be exchanged up to the same amount. Any difference will be given as store credit. 

RETURN AND EXCHANGE GUIDELINES:

Order Cancellation:

Order cancellation requests can be placed before order shipping. Once the order is shipped it cannot be cancelled.

Exchange:

Any item you purchased from our store can be exchanged or returned on the following basis:

• Must be in original condition with packaging and tags attached.
• If the item is defective or damaged during transit. (Required images with original tags)
• The received item is different than what was ordered. (Required images with original tags)
• Exchanges are subject to availability. Please confirm that we have the item you are looking for.

We allow customers to return their ordered product within 02 days. You can process your refund by sending an email to jimbjameel567@gmail.com Before you process your refund, please read the following guidelines. 

• Must be in original condition with packaging and tags attached
• If the item is defective or damaged during transit. (Required images with attached tags)
• No refund will be issued if the product is missing its original tags, or packaging, damaged, or used too many times by the customer.

Once we receive the product at our Fulfillment Center accordingly, we will start the inspection process and within 48 Hours of receipt, we will start the desired process of reimbursements. (Usually, the process of reimbursements can take 4 – 7 Working Days to reflect in the statement of your Original Payments Method)

To process your exchange, we will need your order number, photos of the item, and any other information about your use of the product that may help us understand the potential defect. 

Please note: If we receive an item and find that it has violated our exchange/return policy guidelines, your request will not be processed.